RHA Group ("we", "us", or "our") respects your privacy. This policy explains what information we collect when you contact us through this website, how we use it, and the choices you have. By submitting a form on this site, you agree to the practices described below.
1. The Information We Collect
When you fill out a consultation or contact form, we collect the details you choose to provide — typically your name, email address, phone number, country, a brief description of your situation, and any context about the incident you wish to share. We do not require, and ask you not to submit, government IDs, passwords, full financial account numbers, or seed phrases.
2. How We Use Your Information
Lead information is used solely for outreach purposes. That means we use the details you submit only to:
- Reach out to you about your inquiry by email or phone.
- Understand the nature of your case so we can respond meaningfully.
- Schedule and conduct an initial consultation if you wish to proceed.
We do not sell, rent, trade, or share your lead information with advertisers, data brokers, or unrelated third parties for marketing.
3. How Your Information Is Handled
Submissions are delivered to our team inbox at support@rham-group.com and are accessible only to RHA Group personnel involved in responding to inquiries. Messages are transmitted over encrypted channels (HTTPS / TLS).
4. Retention
We keep inquiry information only as long as needed to respond to you and, if you become a client, to carry out the engagement and meet any applicable legal or recordkeeping obligations. You may ask us to delete your inquiry at any time and we will do so unless we are required to keep it.
5. Your Choices
- You can ask us to access, correct, or delete the information you submitted.
- You can ask us to stop contacting you at any time.
- You may decline to provide information, though it may limit our ability to help.
To exercise any of these choices, email support@rham-group.com.
6. Cookies & Analytics
This website uses only the minimum cookies and storage required for the site to function. We do not run advertising trackers on visitors who submit forms.
7. Security
We apply reasonable administrative and technical safeguards to protect the information you submit. No method of transmission over the internet is 100% secure, so please avoid sending sensitive credentials, private keys, or seed phrases through any form or email.
8. Beware of Impersonators
We only contact prospective clients from @rham-group.com addresses. If anyone claiming to represent RHA Group requests payment in cryptocurrency to a personal wallet, asks for your seed phrase, or guarantees a specific outcome, treat it as a scam and email support@rham-group.com to verify.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of the page will reflect the most recent revision.
10. Contact Us
Questions about this policy or how your information is handled? Email support@rham-group.com.